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08 Dec 2020

Transport for NSW has released a community consultation report which confirms the rail option that has been chosen, giving customers certainty as to how train services will operate for west of Bankstown stations from 2024.

The changes, which are required as part of the integration of Sydney Metro City & Southwest in 2024, will ensure direct services to and from the city will continue to be available for the majority of customers.

Transport for NSW will now progress the preferred service option into the next phase of planning and development.

Transport for NSW Chief Operations Officer Howard Collins said the consultation report follows an extensive community consultation process earlier this year, with customers asked to provide feedback on three proposed rail service options.

“We thank the community for their strong interest in this project,” Mr Collins said.

“More than 600 items of feedback were received and it is obvious that direct services to the City was the most important thing for most customers.

“It’s therefore clear that based on this feedback and our analysis of Opal travel data, that the preferred option two, which provides a direct link to the city for close to 90 per cent of west of Bankstown customers, is the most effective solution.”

Mr Collins said Transport for NSW will continue to listen to the community as the service plans are developed.

“This will involve working with key stakeholders and incorporating Opal data and customer feedback, to ensure we balance the needs of west of Bankstown customers, as well as those travelling on other parts of the network,” Mr Collins said.

Transport for NSW will continue to update the community as the project progresses.

For more detailed information on the planned changes, and to view the community consultation report, customers should visit


  • Services currently operating between Liverpool and the City Circle via Bankstown will instead run via Regents Park and Lidcombe meaning:
    • direct services to and from the City Circle via Lidcombe will be available for Liverpool to Sefton, Regents Park and Berala customers. This will be the fastest direct travel option for trips to and from the City.
    • direct connectivity for most Southwest customers to the Inner West and improved links to Parramatta.
    • more weekly train services to and from key Inner West stations.


  • T3 shuttle services to operate between Lidcombe and Bankstown. Yagoona and Birrong customers can change at Bankstown for turn-up-and-go Metro services or travel to Lidcombe or Regents Park for access to other train lines.


  • Regents Park will be the main interchange point for customers wishing to switch between the two branch lines.