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Follow the physical distancing guidelines:
'No dot, no spot' and wear a mask on Public Transport 

Distinctive green dots are on public transport to show you the safest places to sit and stand. A ‘No dot, no spot’ rule applies - this means if there’s no room to travel and maintain social distancing safely, you may be asked to wait for the next service. Passengers still need to leave a space or an empty seat between themselves.

School children and those who require assistance, such as those with disability, will be given priority access and no child will be left behind. If you feel uncomfortable and choose to get off a service, please be patient while waiting for the next one.

Initiatives to support 'NO DOT, NO SPOT’ on public transport include:

Masks on public transport

Face masks are now strongly recommended on public transport, following NSW Health advice.
Where physical distancing is difficult to maintain, wearing a face mask can provide some protection so long as people continue to abide by other measures and use the masks according to health advice.

See the video below for tips on wearing and discarding masks.

Remember, stay home if you're not well and get tested, practise good hand hygiene and maintain physical distancing by sticking to the dots.

How to wear a face mask


Increased capacity

The COVIDSafe Transport Plan is supporting the next stage in the further easing of restrictions across NSW.

More passengers are now welcomed back onto the public transport network with increased capacity across all modes, consistent with NSW Health advice. This includes regional transport services which will be able to carry greater numbers of passengers to the bush as COVID-19 restrictions ease.

Although there is increased capacity it’s still important to plan ahead and travel outside peak times. Customers will see more green dots to reflect the increase in capacity. Passengers should continue to find green physical distancing dots for the safest places to sit and stand.

Plan ahead and use the Travel Insights data visualisation tool. For more information on increased capacity visit

Example of capacity limits from 1 July on transport modes:

Capacity Change Transport

More Services

More than 3,300 extra services have now been added to the public transport network across Sydney to temporarily increase capacity for physical distancing and provide more options for customers.  

The extra weekly services will be added to the network to help customers continue to make smart travel choices and practice physical distancing on all modes.

The majority of extra services have been designed to increase capacity outside the traditional peak where they are needed most. 

Real time capacity

Customers are given real time information through apps, social media and transportnsw info to see which services have space available to maintain physical distancing.

Travelling for work

Consider working flexibly if you can or travel in off peak times to provide priority for essential workers and school children 

It’s important that you plan ahead using trip planning Apps to see which services have space available. More information on how to plan ahead is available here

We are also asking you to:

  • Do not travel if you are unwell and get tested
  • Continue practising good hand hygiene by washing your hands regularly to protect yourself, fellow commuters and Transport for NSW staff;
  • Cover any sneezes or coughs with your inner elbow or with a tissue.
  • Wear a mask on public transport

How we are supporting physical distancing

Transport for NSW is taking a number of actions to support physical distancing and keep services clean and safe. This includes:

  • Deep cleaning continues across all modes of transport and more hand sanitiser is being rolled out at key transport hubs for those who need to travel.
  • We are monitoring physical distancing around the network in near real-time to help better manage customer flow and crowding.
  • Increased public transport services where capacity and resources are available.
  • Access to platforms, stations and interchanges will be controlled to help manage physical distancing where necessary.
  • In the case of buses, drivers should follow normal guidelines once they reach the new reduced capacity limits supporting 1.5 metres physical distancing.

Point to Point passenger Services 

When using point-to-point transport services like taxis and rideshare, social distancing should be practiced where possible, including by sitting in the back seat only, and paying by using contactless payment methods. Contact your point-to-point provider to find out more about their policies for travel during COVID-19.

Further information can also be found on the Safe Work Australia website