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Plan ahead if you must travel for work 

Now more than ever, to travel safely it’s essential to plan your trip before deciding to make your journey for work, and to reconsider your need to travel or re-time your trip if the network is busy.

Transport for NSW has been working with technology partners to provide information about the capacity of public transport services to help you decide when and whether to travel.

Travel apps

Estimated capacity information is now available in the Trip Planner and Opal Travel App for all metro and train, Opal-enabled bus, ferry and light rail services, to help you plan ahead. More information about how to use the apps to understand capacity information is available here.

Many third-party travel apps such as TripView, Citymapper and AnyTrip now also have this information. More information and travel apps

You should also check for the latest information and updates regarding Covid-19 before travelling. This website provides the most current and up to date information about using public transport during this time.

Increased capacity

The COVIDSafe Transport Plan is supporting the next stage in the further easing of restrictions across NSW.

More passengers are now welcomed back onto the public transport network with increased capacity across all modes, consistent with NSW Health advice. This includes regional transport services which will be able to carry greater numbers of passengers to the bush as COVID-19 restrictions ease.

Although there is increased capacity it’s still important to plan ahead if you must travel and travel outside peak times. Customers will see more green dots to reflect the increase in capacity. Passengers should continue to find green physical distancing dots for the safest places to sit and stand.

Plan ahead and use the Travel Insights data visualisation tool. For more information on increased capacity visit

Example of capacity limits from 1 July on transport modes:

Capacity Change Transport

Masks on public transport

Face masks are now strongly recommended on public transport, following NSW Health advice. Where physical distancing is difficult to maintain, wearing a face mask can provide some protection so long as people continue to abide by other measures and use the masks according to health advice.

See the video below for tips on wearing and discarding masks.

Remember, stay home if you're not well and get tested, practise good hand hygiene and maintain physical distancing by sticking to the dots.

How to wear a face mask


Travel Insights tool

Planning your trip to work has never been more essential and now made easier with our Travel Insights tool. The interactive platform gives you the ability to view and filter multi-modal travel data to help you plan ahead and understand the latest travel trends.

You have the power to view data by public transport mode, day of the week or key commercial centres in greater Sydney and regional NSW to help you make the right travel choices if you are travelling for work.

Before travelling, you should also consider downloading the CovidSafe app. This will assist in any case-tracing in the event that you or a fellow passenger travels on the network while infected with Covid-19.

If driving, you should also check or download the app here to help you decide if travelling at this time is the best option, and for ideas about the best potential route.

Remember to consider working flexibly if you can, such as working from home for part or all of the day and travelling at a time when the network is less busy. You should also explore options for travelling home by alternative methods.