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27 Sep 2018
Be prepared: Customers urged to plan ahead of rail closure

Minister for Transport and Infrastructure Andrew Constance today strongly encouraged customers to plan their journey’s to and from work before next week as the Epping to Chatswood rail line will close from this Sunday as part of the last major construction phase for Sydney Metro Northwest.

“Sydney Metro is almost complete, but we have this last section of work to do to get it open next year. It is a significant disruption to customers, we aren’t from hiding that.

“Everyone living, working or studying in the Macquarie Park precinct will have seen the fantastic highly visible awareness campaign featuring iconic news presenter Lee Lin Chin that launched earlier this month,” Mr Constance said.

“We’ve had an overwhelmingly positive response to the campaign which has seen nearly 4.7 million engages on social media and a reach of 4.2 million in the digital display channel alone.

“The effects of the campaign are telling with more than 152,000 people clicking through to the website and 140,000 trips planned in the last three weeks for the September 30 changes – and we expect that figure to climb this week.”

Transport for NSW Coordinator General, Marg Prendergast said the campaign is working hand in hand with the intensive community and business engagement done since the Station Link plan was launched in April.

“It was really important for us to start educating businesses, schools and other major community groups early and we’ve been working hard to get the message out,” Ms Prendergast said.

“We’ve engaged with more than 170 businesses this year and reached more than 40,000 employees in the area through business and community briefings and information pop-up sessions, and we’ve been working closely with Macquarie University to make sure students and staff are informed.

“We’ve gone into overdrive this fortnight, door-knocking over 100 small to medium businesses in impacted communities to ensure they are fully briefed on the upcoming changes – and this will continue over the course of the seven month upgrade.

“For customers, make sure you look out for our friendly information staff in their distinctive pink shirts who have already answered questions and helped plan trips for over 3,300 customers so far.”

Customers are reminded:

  • If you’re heading to the Macquarie Park precinct from south of the Harbour Bridge, in the morning peak, your best public transport option is catch a T1 North Shore line service to St Leonards, and hop on an SL4 which will go directly to Macquarie Park and then Macquarie University station. from St Leonards is also your best route if you’re travelling from stations south of St Leonards.
  • If you’re a T1 Northern Line customer travelling into the precinct from North of Beecroft, in the morning peak, your best public transport option is head to Beecroft Station and take an SL3 which will take you directly Macquarie University then Macquarie Park.
  • If you’re a T1 Northern Line customer travelling into the precinct from south of Eastwood, SL5 services from Eastwood Station run directly Macquarie University then Macquarie Park Stations.
  • For around seven months, crews will install new platform screen doors, and upgrade the signalling and communications systems, and fire, life, and safety systems. The existing rail tracks will remain. The closure will also facilitate testing of the new driverless Metro trains.

For more information and to use the online trip planner, visit transportnsw.info.