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29 Oct 2018
Digital bus displays touch down at Sydney Airport

New technology e-paper displays have landed at Sydney Airport bus stops, providing customers on some of the city’s busiest routes with real-time trip information.

Two high-tech digital displays have been installed, one at the Domestic Terminal on Shiers Ave, and another at the International Terminal’s Arrival Court.

The displays will benefit passengers on bus routes 400 (Bondi Junction to Eastgardens) and 420 (Eastgardens to Burwood), simplifying trip planning for thousands of people travelling from the airport each month.

Between the two stops, around 46,000 passengers catch a regular route bus every month - 26,000 from the Terminal 1 International stop, and 20,000 from the Terminal 3 Domestic stop.

Information used in the innovative signage comes from real-time bus data, populated by on-board GPS on each bus, giving customers helpful arrival and capacity information.

These innovative displays allow Transport for NSW to keep passengers informed about the expected arrival time of the next service, as well as incident alert messaging for disruptions like road closures associated with special events, or unplanned disruption like a traffic incident affecting the broader network.

The kindle-like passenger information displays have been making it easier for CBD commuters to navigate the bus network since the technology was installed in February at two busy city bus stops – Town Hall on Park Street and outside the QVB on York Street.

Macquarie Park bus customers are also benefitting from real-time service updates with 15 displays installed in September at Station Link bus stops for the duration of the temporary shutdown of the Epping to Chatswood rail line.

Believed to be an Australian first, the compact digital screens are a sustainable, solar powered and innovative solution to a previously paper based communication channel.

The infrastructure is patented by home grown Western Sydney tech outfit Mercury Innovation, a design and engineering company producing world leading outdoor e-paper digital signage solutions.

Their inventive technology is currently deployed in over 10 countries with some of the world’s leading transport agencies trialling the technology.

One of the Sydney Airport e-paper bus displays
A Sydney Airport e-paper bus display