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03 Jul 2019
Changes to bus services in the North West

Extra services are being added to key bus routes in Sydney’s North West from 28 July, making it easier to use public transport to get to key local destinations, including North West Metro stations.

The changes build on the opening of the Metro by providing more frequent services to stations, as well as, shopping and medical precincts.

“The Metro has changed the way customers travel around Sydney’s North West, with more than 1.8 million journeys on the line in the first month alone,” said Transport for NSW Coordinator General, Marg Prendergast.

“Over the last month we’ve been analysing how customers travel on the network and, based on this data and feedback received, we’re making further improvements to the local bus network to ensure services are available when and where they are needed.

“This will include new and enhanced services to connect customers to the Metro in areas like Rouse Hill, Kellyville, Bella Vista and Castle Hill throughout the day as well some growing residential precincts receiving bus services for the first time. This includes Arnold Avenue, Kellyville and Foxall Road, North Kellyville.”

M2 services will continue to run between the north west, North Sydney and the Sydney CBD.

“Since the Metro opened, patronage on buses travelling to destinations like Macquarie Park, Chatswood, North Sydney and the Sydney CBD via the M2 has dropped by around 21 per cent in the morning peak, and around 25 per cent in the afternoon peak,” Ms Prendergast said.

“To reflect this reduction in demand as customers move to Metro, we’ve made some changes to M2 bus services.

“Regular M2 buses will continue to run between the north west, Macquarie Park, North Sydney and Sydney CBD, but customers travelling to areas like Chatswood will be able to access turn-up-and-go Metro services with extra local services to connect them to their nearest station.

“Customers from some locations in the North West travelling to Macquarie Park, North Sydney or the Sydney CBD may need to travel by local bus to a Metro station to complete their journey.”

The changes to the North West bus network will take effect from 28 July. Customers will be able to go online at to plan their journeys from 14 July.